Recently, I received an invitation from Adobe to download a review copy of its latest PDF software, Adobe Acrobat X Pro. I downloaded and installed the program and immediately ran into problems.

Every time I tried to start it, it immediately crashed. Sometimes it would stay open for a few moments longer than other times, but consistently, within a matter of seconds, it would crash.

I tried uninstalling and reinstalling the program, this time making sure no other programs were running when I installed it. I even shut down my firewall and virus software. Same problem. I used “system restore” to restore my computer to where it was before the first install and then tried again. Same problem.

When it crashes, I get the message, “Adobe application manager has stopped working.” I am running 64-bit Windows 7.

I contacted the folks at Adobe who replied that they would “take this up with engineering” and get back to me when they had an answer.

I haven’t heard back from anyone. Has anyone else experienced this problem? If so, have you found a work-around?

Photo of Bob Ambrogi Bob Ambrogi

Bob is a lawyer, veteran legal journalist, and award-winning blogger and podcaster. In 2011, he was named to the inaugural Fastcase 50, honoring “the law’s smartest, most courageous innovators, techies, visionaries and leaders.” Earlier in his career, he was editor-in-chief of several legal publications, including The National Law Journal, and editorial director of ALM’s Litigation Services Division.